Frequently asked questions

You can conveniently book an appointment online through our website. Choose your preferred location, service and an available time slot. Alternatively, you can reach us by phone or WhatsApp at +49 621 401 88 240.

We have three locations: Mannheim at Wasserturm (Tattersallstraße 41), Mannheim above Planken (P6, 26) and Heidelberg (Mönchhofstraße 3b). All locations are centrally located and easily accessible.

We recommend booking at least 2-3 days in advance, especially for coloring, balayage and longer treatments. For a simple haircut, short-notice appointments are often available.

Yes, please cancel or reschedule your appointment at least 24 hours in advance. This allows other clients to use the freed-up time slot.

We accept cash, debit and credit cards. Gift vouchers can also be redeemed.

On your first visit, we take extra time for a thorough consultation. We discuss your wishes together, analyze your hair structure and find the look that suits you. Simply arrive 5-10 minutes before your appointment.

Yes, we offer various extension methods including bondings and tape-in extensions. Our extension specialists will be happy to advise you personally on options and costs.

Of course! We offer special children's haircuts at affordable prices. Our team has experience with young guests and ensures a relaxed atmosphere.

The ColorXpert Award from L'Oréal Professionnel recognizes salons that work at the highest level in color and coloring. We have been awarded this prize 9 times in a row.

In Heidelberg and at both Mannheim locations, there are public parking spaces nearby. All salons are also easily accessible by public transport.